Frequently Asked Questions (FAQs)

Questions related to Silversea Upgrade

Why am I being offered an upgrade into a sold-out category?

Can I choose the location or specific features of the Silversea Upgrade suite? Am I bidding on current inventory or possible future inventory?

Can I upgrade my accessible stateroom with Silversea Upgrade?

When will I know if my Silversea Upgrade offer was accepted?

What happens with my Silversea Upgrade if I cancel my booking?

What happens with the promotions I already have if I am upgraded through Silversea Upgrade?

How do Silversea Upgrade offers work if I am part of a group or traveling with another reservation?

Can I modify or cancel my Silversea Upgrade offer after I submit it?

Am I eligible for the Silversea Upgrade program?

If my Silversea Upgrade offer is accepted, will Venetian Society benefits change based on my upgraded suite category?

Why did I, or someone I’m traveling with, not receive an invite to bid on a Silversea Upgrade?

Is the Silversea Upgrade offer amount per person, per day or for the entire duration of the cruise?

If I have two reservations, can I bid only once through Silversea Upgrade and, if accepted, cancel the second reservation and move the guests into the upgraded suite?

Can I reject the Silversea Upgrade offer after it is accepted?

Does the Silversea Upgrade include any additional promotions? Can I apply my Future Cruise Credit?

Can my Travel Advisor submit a bid on my behalf?

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