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Frequently Asked Questions (FAQs)
Questions related to Silversea Upgrade
Why am I being offered an upgrade into a sold out category?
Can I choose the location or specific features of the Silversea Upgrade suite? Am I bidding on current inventory or possible future inventory?
Can I upgrade my accessible stateroom with Silversea Upgrade.
When will I know if my Silversea Upgrade offer was accepted?
What happens with my Silversea Upgrade if I cancel my booking?
What happens with the promotions I already have if I am upgraded through Silversea Upgrade?
How do Silversea Upgrade offers work if I am part of a group or traveling with another reservation?
Can I modify or cancel my Silversea Upgrade offer after I submit it?
Am I eligible for the Silversea Upgrade program?
If my Silversea Upgrade offer is accepted, will Venetian Society benefits change based on my upgraded suite category?
Why did I or someone I’m traveling with not receive an invite to bid on a Silversea Upgrade.
Is the Silversea Upgrade offer amount per person per day or for the entire duration of the cruise?
If I have two reservations, can I bid only once through Silversea Upgrade and if accepted, cancel the second reservation and move the guests into the upgraded suite?
Can I reject the Silversea Upgrade offer after it is accepted?
Does the Silversea Upgrade include any additional promotions? Can I apply my Future Cruise Credit?
Can my Travel Advisor submit a bid on my behalf?
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