Our experienced Silversea team is delighted to answer any questions you may have about our luxury cruises. Pre-cruise preparations, onboard expectations, post-cruise assistance and beyond. Ensuring your Silversea voyage is a smooth and seamless journey of a lifetime.
RESERVATIONS TEAM
From planning your cruise to organizing air arrangements, hotel stays, spa treatments and beverage selections—from start to finish, the Silversea Reservations Team can help plan every detail of your voyage. Along with first-hand shipboard knowledge, these experienced cruise professionals undergo Silversea’s own comprehensive training program to ensure a memorable voyage.
Here are just some of the services they can offer:
- Plan Your Voyage: help you select and book the perfect voyage from over 250 itineraries worldwide.
- Air Travel* & Transfers: Book flights perfectly timed for your cruise or customized to meet your individual travel plans.
- Pre- and Post-Cruise Hotel Stays
- Land Adventures
- Pre-, post- and mid-cruise land programs
- Shore Excursions, Spa and Specialty Restaurant reservations
- Baggage Valet: send your luggage ahead of you, allowing you to enjoy stress-free travel.
* Flight bookings are not available in some areas, please contact our booking team for more details
USEFUL SILVERSEA CONTACT EMAILS
- for Air ticketing and deviation requests
- SpecialServices@silversea.com for pre-cruise specialty requests, such as medical needs and bon voyage gift orders
- groupservices@Silversea.com for group booking service requests
WE ARE HERE FOR YOU
Global
For any post-cruise inquiries you might have, please contact us through the information provided below.
- Silversea Guest Relations Phone: +1 877 353 6834, or if dialing internationally, 1-954-713-4096
- Hours of Operation are from Monday – Sunday: 8 AM – 6 PM ET
- Post Cruise Feedback and Venetian Society: guestrelations@silversea.com
- To provide prompt service, please make sure to include your voyage code, sailing dates, and booking numbers in the subject line
- Silversea Luggage Valet: valet@silversea.com
- Lost and Found: Chargerback Form
OUR OFFICES
Please use these numbers for business inquires. For reservations, see above.
Headquarters
Gildo Pastor Center 7, Rue du Gabian 98000 Monaco
PHONE: +377 9770 2424
The Americas
1050 Caribbean Way, Miami, FL 33132 United States
PHONE: +1-800-722-9955
United Kingdom
Fourth Floor, Chancery Exchange, 10 Furnival Street, London EC4A 1AB
PHONE: +44 844 251 0837
Europe
Amelia-Mary-Earhart-Strasse 8, Level 1 60549 Frankfurt am Main Germany
PHONE: +49 69 9675 5212
Asia
3 Anson Road, Springleaf Tower, Unit 13-02 Singapore 079909
PHONE: +65 6223 1846
Australia & New Zealand
Level 15, 101 Miller Street, North Sydney NSW 2060 Australia
PHONE: +61 2 9255 0600